Returns and Refunds

Cancellation before dispatch

To request cancellation, email shubhamsalgaonkar2000@gmail.com with the order number as soon as possible. A cancellation can be accepted only while the order has not been packed or dispatched.

Damaged, defective or incorrect copies

If the parcel arrives damaged, contains a material printing defect or contains the wrong item, contact us within 3 calendar days of delivery. Include the order number and clear photographs of the outer packaging, shipping label and affected book. After verification, we will arrange a replacement or an appropriate refund.

Change-of-mind returns

Because books are susceptible to handling damage, change-of-mind returns are not accepted after delivery. This does not limit assistance for a copy that arrived damaged, materially defective or incorrect.

Refund timing

Approved refunds are sent to the payment source or bank details confirmed with the customer. Processing normally takes 7–10 working days after approval, although the receiving bank may take additional time to show the credit.

Return shipping

Do not send a parcel back without written instructions. Where a return is approved because the delivered item was damaged, defective or incorrect, the return or replacement arrangement will be communicated by email.